Frequently asked questions
Is it really free?
Yes. Placement is free and there is no cost to your business. We supply the smart cooler, vending machine or micro market and handle installation, stocking, service and maintenance at no charge. You provide space and a standard outlet; we earn from product sales.
What is smart vending or AI vending?
Smart vending uses AI-powered smart coolers: tap a card or phone, open the door, take what you want, and cameras with AI recognition charge you for exactly what you took. Nothing jams and there is no cash to handle.
What size business do you work with?
We focus on workplaces and venues with steady daily traffic. Micro markets are recommended for about 50 or more employees or daily users; smart coolers and vending machines fit smaller sites.
What areas do you serve?
All of Delaware, from Wilmington and Newark through Dover and Milford to Lewes and Rehoboth, plus Salisbury, Ocean City and the rest of Wicomico and Worcester counties in Maryland.
Is King Markets related to King Market convenience stores?
No. King Markets DE is a smart vending and micro market company based in Milford. We are not affiliated with any convenience store with a similar name.
What is an AI vending machine?
An AI vending machine, or smart cooler, unlocks when you tap a card or phone. You take what you want and close the door, and cameras with AI recognition identify the items and charge your card automatically.
Is smart vending really free for my business?
Yes. We install, stock, service and maintain smart coolers at no cost to your business. You provide space and a standard outlet; we earn from product sales.
What if the cooler charges the wrong amount?
Purchases the AI cannot identify with confidence are flagged for our manual video review, and you can contact us directly for any refund.
Do smart coolers take cash?
No. Smart coolers are cashless and accept card and mobile payments.
How much does a vending machine cost my business?
Nothing. Placement is free and there is no cost to your business. We install, stock, service and maintain the machines and earn from product sales.
Do your machines take credit cards?
Yes. Our machines use card readers for card payments, so employees and visitors are not limited to cash.
How often are machines restocked?
Our machines report sales remotely, so we schedule restocking around actual demand rather than a fixed calendar. Busy sites get visited more often.
What is a micro market?
A micro market is an unattended mini store in a breakroom: open shelves and coolers with a self-checkout kiosk. Employees grab what they want and pay by card or phone.
How many employees do we need for a micro market?
We generally recommend micro markets for workplaces with about 50 or more employees or daily users. Smaller sites are usually better served by vending machines.
Is theft a problem with micro markets?
Micro markets are designed for secure, staff-only spaces. That is one reason we place them in employee breakrooms rather than public lobbies.
Do you install micro markets in Maryland?
Yes. We serve Salisbury, Ocean City and the rest of Wicomico and Worcester counties, along with all of Delaware.
Do you provide office coffee service?
We are confirming our coffee offering. Ask in your quote request and we will tell you exactly what is available for your site.
What is retail vending?
Retail vending uses a vending machine to sell shop-style products such as collectibles, trading cards and other retail items, 24/7 and without a cashier.
Do you carry fresh food?
We are confirming our fresh food options. Ask in your quote request and we will tell you what is available for your site.
Where is King Markets located?
Our office and warehouse is at 1 NW Front St, Milford, DE 19963. It is not a retail store.
Still have a question? Call (302) 841-0963 or send us your site details.